Brief
Align on scope, policy questions, and urgency before anyone leaves for the field.
ONE ESTESConsulting Group
OECG gives carriers, TPAs, and counsel the facts they need to make confident claim decisions, from daily property losses to catastrophe surge.
A file is only as strong as the facts behind it. We establish the facts first.
Our adjusters follow the evidence from first notice through documented findings. We trace cause, test extent, read the policy against the facts, and record what the site demonstrates — not what the first report assumed.
When a loss requires more than one discipline, we engage engineers, building consultants, and other specialists, then reconcile their findings into a single file your examiner or counsel can act on.
Read our standardAlign on scope, policy questions, and urgency before anyone leaves for the field.
Document the site, damage, statements, and conditions with photographs, measurements, and notes.
Test assumptions, reconcile inconsistencies, and involve engineers or consultants when the loss demands it.
Deliver a clear, defensible file with accurate estimating and proactive status updates.
The same investigative standard applies to a single water loss and to a full deployment into a landfall zone.
Daily ClaimsFire, lightning, water, vehicle impact, and other non-catastrophe damage, through to complex and large-loss assignments.
CAT OperationsField deployment paired with desk and examination support, so throughput never comes at the cost of documentation.
Cause and extent, documented on siteLarge and disputed losses rarely resolve on a single inspection. We identify the questions that require a specialist, engage the right one, and hold the file to a strict quality review before it reaches you.
Distance and scheduling are planned into the assignment, not treated as exceptions. We respond wherever the loss is located, return to the site when documentation requires it, and stay engaged through completion.
That reach is what allows a Texas and Florida firm to answer nationwide, and what keeps reporting consistent when a single event places hundreds of files in motion.
