Texas + Florida  •  Nationwide Responseclaims@oneestes.com
Independent adjuster on a ladder inspecting storm-damaged roof with a tablet and camera
Independent Adjusting • Claims Management

We don't take the loss at face value.
We find the facts that matter.

OECG gives carriers, TPAs, and counsel the facts they need to make confident claim decisions, from daily property losses to catastrophe surge.

Since 2001Independent Adjusting
Texas + FloridaEstablished Presence
Nationwide ResponseDeployment Ready
Field + DeskDual Capability
Our Standard

A file is only as strong as the facts behind it. We establish the facts first.

The assignment starts with a question: What actually happened?

Our adjusters follow the evidence from first notice through documented findings. We trace cause, test extent, read the policy against the facts, and record what the site demonstrates — not what the first report assumed.

When a loss requires more than one discipline, we engage engineers, building consultants, and other specialists, then reconcile their findings into a single file your examiner or counsel can act on.

Read our standard
Method

Four disciplines on every file.

01

Brief

Align on scope, policy questions, and urgency before anyone leaves for the field.

02

Inspect

Document the site, damage, statements, and conditions with photographs, measurements, and notes.

03

Challenge

Test assumptions, reconcile inconsistencies, and involve engineers or consultants when the loss demands it.

04

Report

Deliver a clear, defensible file with accurate estimating and proactive status updates.

Two Operating Modes

Daily volume. Catastrophe surge.

The same investigative standard applies to a single water loss and to a full deployment into a landfall zone.

Residential property with storm damage to roof and exteriorDaily Claims

Commercial & residential property

Fire, lightning, water, vehicle impact, and other non-catastrophe damage, through to complex and large-loss assignments.

CommercialResidentialLarge LossComplex
Daily claims detail
Storm-damaged commercial roof membrane after a catastrophe eventCAT Operations

Hurricane, tornado, hail, surge

Field deployment paired with desk and examination support, so throughput never comes at the cost of documentation.

HurricaneTornadoHailSurge Desk
CAT operations detail
Fire-damaged interior structure under cause-and-extent investigationCause and extent, documented on site
Complex Claims

When one discipline isn't enough.

Large and disputed losses rarely resolve on a single inspection. We identify the questions that require a specialist, engage the right one, and hold the file to a strict quality review before it reaches you.

  • Full investigation into cause and extent of loss
  • Policy interpretation applied against documented facts
  • Accurate, line-item estimating and reconciliation
  • Engineer and building-consultant coordination
  • Strict internal quality review and proactive status communication
Responsiveness

We go where the file takes us.

Distance and scheduling are planned into the assignment, not treated as exceptions. We respond wherever the loss is located, return to the site when documentation requires it, and stay engaged through completion.

That reach is what allows a Texas and Florida firm to answer nationwide, and what keeps reporting consistent when a single event places hundreds of files in motion.

Adjuster documenting damage during a field inspection
Next Step

Put OECG on the file.