Texas + Florida  •  Nationwide Responseclaims@oneestes.com
Large commercial property exterior in daylightServices

Two operating modes. One standard.

Daily claim volume and catastrophe surge, handled by the same investigative process and the same quality review.

Fire-damaged residential property exterior after a lossDaily Claims

Commercial & residential property

Fire, lightning, water, vehicle impact, and other non-catastrophe damage, through to complex and large-loss assignments.

FireLightningWaterVehicle ImpactLarge Loss
Assign a daily claim
Residential property with extensive tornado and severe-wind damageCAT Operations

Hurricane, tornado, hail, surge

Field deployment combined with desk and examination support, so throughput never comes at the cost of documentation.

DeploymentSurge DeskExaminationReinspection
Request CAT support
Capabilities

Where we can be placed on a file.

01

Field Adjusting

On-site investigation, scope, photographs, measurements, and recorded statements.

02

Desk Adjusting / Inside Claims

File handling, examination support, coverage review, and estimate reconciliation without deployment.

03

Commercial & Residential Property

Daily losses through complex and large-loss assignments across occupancy types.

04

Casualty / General Liability

Liability investigation, exposure assessment, and documentation of contributing facts.

05

Flood

Flood claim handling within program requirements and documentation standards.

06

Administrative / TPA Support

Customized administrative support built around a carrier or TPA's own workflow.

07

Special Assignments

Reinspections, second looks, and appraisal-related work where the scope is agreed in advance.

Field adjuster documenting exterior property conditions
Field Adjusting

Conditions observed. Evidence recorded.

Site documentation establishes the physical record for cause, extent, estimating, and coverage review.

Loss Environments

What we investigate.

Property conditions vary. The standard for documenting them does not.

Lightning strike over open ground during a severe storm
Lightning loss — origin, path, and resulting damage
Commercial and residential buildings exposed to lightning activity
Commercial and residential lightning exposure
Homes with major roof damage after a severe storm
Housing damage after severe wind
File Discipline

What every assignment includes.

The deliverable is not a form. It is a documented position on cause, extent, and coverage that a client can defend.

  • Full investigation into cause and extent of loss
  • Policy interpretation applied to documented facts
  • Accurate estimating and estimate reconciliation
  • Strict quality review before the file is returned
  • Proactive status communication and clear reporting
Next Step

Put OECG on the file.